What We Will Do

Primary Purpose: The main purpose of this role is to fulfill the day to day needs of the department in serving customers and ensuring that their needs for Multi-Language Christian Resources are met. Responsibilities:  Answering incoming calls from customers  Responding to website and email inquiries  Creating invoices, packing slips and any other documents needed for processing orders  Researching the availability of products from vendors all over the world  Ordering products from these same vendors  Maintaining accurate data on inventory and doing inventory counts as needed  Ensuring that all products are properly identified and in their right shelf locations  Keeping the MLM section of the warehouse neat, clean and organized  Picking orders when necessary  Preparing orders for shipment when necessary  Processing payments from customers  Communicating with customers about late payments  Working with marketing and sales to grow this department and maintain a catalog and website  Investigate and contact potentially interested bookstores; universities; and foreign organizations located in the USA, to make known our resources.